Errors In Video Playback
Monitoring - Our third-party CDN partner has implemented a fix and is currently monitoring the results. We're continuing to watch video playback closely and will confirm once we see full resolution.
Jul 14, 2026 - 18:09 UTC
Update - We are continuing to investigate this issue.
Jul 14, 2026 - 17:59 UTC
Investigating - A third-party CDN partner is experiencing issues that are causing video playback errors. Some videos may not play as expected. We're in close communication with our CDN partner and will provide updates as we have them.
Jul 14, 2026 - 17:59 UTC

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Welcome to Uscreen's Status Page. Here, you can view and subscribe to updates on our performance indicators. In the event of any issues or scheduled maintenance, we'll promptly post a notification here.

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Uptime over the past 90 days. View historical uptime.
Admin Portal Operational
90 days ago
99.9 % uptime
Today
Storefront Operational
90 days ago
99.88 % uptime
Today
API Operational
90 days ago
99.9 % uptime
Today
API V1 Operational
90 days ago
99.91 % uptime
Today
API V2 Operational
90 days ago
99.89 % uptime
Today
Uscreen Video on Demand Operational
Uscreen Live Streaming Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 14, 2026

Unresolved incident: Errors In Video Playback.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Partial CDN issue affecting page styling
Resolved - We've applied a change that has resolved the immediate issue — visitors on affected customer websites should no longer see pages loading without proper styling.

The underlying cause appears to be related to how DNS records for one of our infrastructure providers were being resolved. We've reached out to them for more detail and will share an update once we have a full explanation.

If you're still seeing unstyled pages, your browser or device may have cached a previous, incorrect DNS result. Forcing a fresh lookup resolves it immediately:

Chrome:
1. Paste into the address bar and press Enter:  chrome://settings/security
2. Scroll to "Use secure DNS" and turn it ON.
3. Select "Cloudflare (1.1.1.1)" from the dropdown.
4. Refresh.

Edge:
1. Paste:  edge://settings/privacy
2. Scroll to "Use secure DNS" and turn it ON.
3. Select "Cloudflare (1.1.1.1)".
4. Refresh.

Firefox:
1. Paste:  about:preferences#privacy
2. Scroll to "DNS over HTTPS", set to "Max Protection".
3. Choose "Cloudflare".
4. Refresh.
Jul 8, 21:22 UTC
Monitoring - We are monitoring the situation. If you're still seeing pages load without styling, try a hard refresh (Ctrl/Cmd + Shift + R) or clear your browser cache — this should resolve it immediately
Jul 8, 20:32 UTC
Investigating - We're investigating reports that some pages are loading without proper styling for a subset of visitors on certain customer websites. Our team is actively working to identify the root cause and resolve it, and we'll post updates here as we learn more
Jul 8, 19:35 UTC
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

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