All Systems Operational

About This Site

Welcome to Uscreen's Status Page. Here, you can view and subscribe to updates on our performance indicators. In the event of any issues or scheduled maintenance, we'll promptly post a notification here.

For immediate notifications, please subscribe to our updates.

Uptime over the past 90 days. View historical uptime.
Admin Portal Operational
90 days ago
99.98 % uptime
Today
Storefront ? Operational
90 days ago
99.93 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
API V1 Operational
90 days ago
99.98 % uptime
Today
API V2 Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 26, 2024

No incidents reported today.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024
Service availability issues
Postmortem - Read details
Oct 15, 14:36 UTC
Resolved - This issue has been resolved.
Oct 14, 18:31 UTC
Monitoring - Our team has implemented a fix for this issue and all platform functionality should be restored.

Our team will continue to monitor. Thank you for your patience.
Oct 14, 17:51 UTC
Identified - We identified the issue and applied a fix to improve performance as a quick measure. Our team will continue to work on the root cause.
Oct 14, 17:33 UTC
Update - Our team is continuing to investigate the issue and work on implementing a fix.

Thank you for your continued patience.
Oct 14, 17:27 UTC
Update - We have identified the problem
Oct 14, 16:59 UTC
Investigating - We’re investigating a slow loading issue affecting both the Admin portal and the storefront.
Oct 14, 16:42 UTC
Oct 13, 2024

No incidents reported.

Oct 12, 2024
Some web storefronts may be unavailable
Postmortem - Read details
Oct 15, 14:40 UTC
Resolved - Our 3rd Party Server Partner, DigitalOcean, has restored service. Web Pages should be back up and running now.

If your site was impacted by this outage, we highly recommend following our Migration guide and moving your site to our more reliable servers. Please visit https://help.uscreen.tv/en/articles/9492966 for more information.
Oct 12, 22:49 UTC
Identified - If you are affected by the issue with DigitalOcean, please follow these steps:

1. Go to your Domain Settings.
2. Click "Use a different domain" and select a Uscreen subdomain.
3. Repeat the process, but this time select "Custom domain" to generate a new set of DNS records.
Oct 12, 20:03 UTC
Update - Our team continues to investigate this issue with DigitalOcean, our 3rd party server partner.

In the meantime, you can switch your DNS to our other servers. Please note that DNS changes may take some time to propagate, depending on your DNS host, and in some cases, this can take several hours.

Here are the steps to do that:
1. Go to your Domain Settings.
2. Click "Use a different domain" and select a Uscreen subdomain.
3. Repeat the process, but this time select "Custom domain" to generate a new set of DNS records.

This will begin the migration to our newer servers.
Oct 12, 18:46 UTC
Investigating - Our team is currently investigating an issue with our 3rd Party Server Partners regarding some web pages being unavailable.

We will continue to update this incident as our investigation proceeds.
Oct 12, 17:32 UTC
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