All Systems Operational

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Welcome to Uscreen's Status Page. Here, you can view and subscribe to updates on our performance indicators. In the event of any issues or scheduled maintenance, we'll promptly post a notification here.

For immediate notifications, please subscribe to our updates.

Uptime over the past 90 days. View historical uptime.
Admin Portal Operational
90 days ago
99.9 % uptime
Today
Storefront Operational
90 days ago
99.86 % uptime
Today
API Operational
90 days ago
99.9 % uptime
Today
API V1 Operational
90 days ago
99.91 % uptime
Today
API V2 Operational
90 days ago
99.89 % uptime
Today
Uscreen Video on Demand Operational
Uscreen Live Streaming Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 8, 2026

No incidents reported today.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Degraded Performance
Postmortem - Read details
May 4, 17:32 UTC
Resolved - This incident is now resolved. All services are operating normally. A detailed post-mortem will be shared shortly. Thank you for your patience.
May 4, 16:46 UTC
Update - All services are back online and operating normally. We're continuing to monitor closely to ensure everything remains stable. We'll share a final update once we're confident the issue is fully resolved.
May 4, 15:31 UTC
Monitoring - Mobile and TV app APIs are coming back online. We're continuing to monitor as services fully recover. We'll share another update once everything is operating normally.
May 4, 15:22 UTC
Update - Storefronts and the Admin Portal are now fully back online and running normally. Thanks for your patience while we worked through this. The APIs that power mobile and TV apps are still affected — that's our team's full focus right now. We'll update again as soon as those are restored.
May 4, 14:58 UTC
Update - Good news: storefronts and the Admin Portal are recovering. We're now focused on bringing the APIs that power mobile and TV apps back online. We'll update again as soon as more is restored.
May 4, 14:47 UTC
Update - Recovery is underway and performance is improving across our services. We're proceeding carefully to ensure stability as everything returns to normal. You may still see some degradation for a short while longer. We'll update as soon as full recovery is confirmed.
May 4, 14:30 UTC
Update - The earlier fix did not hold and we're seeing degradation return. Engineering is investigating further. We'll update as soon as we have more.
May 4, 13:42 UTC
Update - We've rolled out a fix and performance is returning to normal, while we improving the cache ratio. We're continuing to monitor closely to make sure everything stays stable. We'll share a final update once we're confident the issue is fully resolved.
May 4, 13:12 UTC
Identified - We've identified the cause of the slow page loads and errors affecting the storefront, admin portal, and APIs. Following an earlier database upgrade, a subset of queries are running significantly slower than expected. Our team is implementing a fix now. We'll share another update as soon as the fix is deployed and we begin monitoring recovery.
May 4, 12:31 UTC
Update - We are continuing to investigate this issue.
May 4, 12:06 UTC
Investigating - We are currently investigating an issue causing degraded performance in Communities. We'll post updates as soon as they are available. Thank you for your patience.
May 4, 11:37 UTC
Degraded Performance
Resolved - This incident has been resolved.
May 4, 06:32 UTC
Monitoring - The issue has been resolved and we are monitoring for any further errors. Thank you for your patience.
May 4, 05:53 UTC
Update - We are continuing to work on a fix for this issue.
May 4, 05:00 UTC
Identified - We have identified an issue following a scheduled maintenance. Some functionality may be degraded while we work on a fix. We'll post updates as soon as they are available. Thank you for your patience.
May 4, 05:00 UTC
Scheduled Maintenance: Server Maintenance
Completed - The scheduled maintenance has been completed.
May 4, 04:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 04:00 UTC
Scheduled - We will be performing scheduled server maintenance on Monday, May 4th, at 12:00 AM Eastern Time. This maintenance is expected to last approximately 15 minutes.

During this time, you may experience slower performance or temporary service unavailability for the Uscreen Admin Portal and storefronts.

We appreciate your patience as we work to keep things running smoothly.
Apr 9, 14:58 UTC
May 3, 2026
Degraded performance — Admin and Storefronts
Resolved - This incident has been resolved. Services across admin dashboards and storefronts are fully restored and operating normally. Thank you for your patience while our engineering team worked through this.
May 3, 15:40 UTC
Monitoring - A fix has been implemented, and we're currently seeing full restoration of services across admin dashboards and storefronts. Our team will continue to monitor closely to ensure stability.
May 3, 15:28 UTC
Identified - Our engineering team has identified the cause of the slowness and intermittent errors affecting admin dashboards and storefronts, and is actively implementing a resolution.
May 3, 15:25 UTC
Investigating - We're seeing reports of intermittent errors and slower-than-usual load times affecting admin dashboards and storefronts. Our team is currently investigating.
May 3, 15:17 UTC
May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

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