We are continuing to monitor for any further issues.
Posted Dec 02, 2023 - 01:16 UTC
Monitoring
A fix has been implemented to resolve the issue, and all mobile and web pages should now load correctly. We will continue to monitor the situation to ensure reliable performance.
Posted Dec 02, 2023 - 01:16 UTC
Update
We are actively working on resolving the 3rd party cloud outage. Mobile apps are now operational and we are making progress with web pages.
Posted Dec 02, 2023 - 01:05 UTC
Identified
One of our third-party cloud partners is currently experiencing an outage. We are actively working on finding solutions to restore catalog pages.
Posted Dec 02, 2023 - 00:35 UTC
Investigating
We're aware of an issue with loading the catalog and other pages on web and mobile apps. We're currently investigating the issue further. We will post updates here as soon as we have more information on this investigation.