Incident Summary
On October 12, 2024, users with domains connected to our legacy DigitalOcean load balancer experienced outages due to a large-scale attack targeting DigitalOcean servers.
Impact
Customers using the older infrastructure suffered service disruptions as the load balancer was temporarily disabled.
Root Cause
The legacy DigitalOcean infrastructure, which lacks modern DDoS protection, became vulnerable.
Resolution
We strongly recommend updating domain records to point to our new Google Cloud (GCP) load balancers. GCP’s built-in Cloud Armor provides robust DDoS protection, ensuring higher reliability and security.
Next Steps
To prevent future issues, we urge all customers to move to our GCP infrastructure, which offers far superior performance and protection compared to older systems on DigitalOcean. This transition ensures the platform’s resilience against future DDoS attacks and other risks. For more information regarding this migration please review our help article.